Payment Policy

Payment Policy

FMF Supply is operated by Foshan Fumingfei Trading Co., Ltd. We supply packaging machines, packaging materials, spare parts and selected industrial supplies for international buyers. Because many products have different specifications, voltages, packing sizes, shipping methods and destination requirements, some orders may require quotation confirmation before payment.

Accepted payment methods

Available payment methods may include the payment options shown at checkout, PayPal, bank transfer, credit card or other methods confirmed in writing. The final available payment method depends on order value, destination country, product type and payment service availability.

Quotation and confirmation

For machines, customized equipment, production line projects, mixed orders, heavy goods or special sourcing requests, please contact us before payment. We may confirm product model, quantity, voltage, plug type, material compatibility, packing size, shipping method, delivery time and freight cost before issuing a final quotation or proforma invoice.

Order processing

Orders are processed after payment is received and order details are confirmed. For customized equipment or specially ordered goods, production or procurement may start after the agreed deposit or full payment is received.

Payment security

Payments may be processed by Shopify or third-party payment service providers. FMF Supply does not store full credit card information. Payment providers may perform fraud checks or request additional verification for security reasons.

Currency, fees and taxes

Prices may be shown or quoted in different currencies depending on the market and quotation. Bank fees, payment handling fees, currency conversion fees, import duties, VAT, customs clearance fees and local charges are normally the buyer's responsibility unless otherwise agreed in writing or included in a confirmed tax-included or DDP quotation.

Payment issues

If your payment fails, is delayed or is flagged for review, please contact us at sales@fmfpack.com. Please do not make repeated payments before confirming the status with us or your payment provider.

Contact

Email: sales@fmfpack.com
WhatsApp: +86 158 1830 7991
Website: https://fmfpack.com